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Why is it that some law firms take so long to get records?
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So first of all, if we’re using EHR, which law firms don’t have because we do such a large volume, we were able to create this electronic connection through electronic health records, but those records are in one to two days.
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So let’s remove that from the equation.
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So traditional getting records through picking up the phone, sending faxes, sending emails, chasing down records at records on time, Our nationwide average is 21 days.
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So why is it that some law firms and record retrieval companies have 60 to 90 days to get records in the door?
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It’s about process.
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So we have a specific process in place and we bonus our record retrievers based on time and speed.
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So we expect them to get records in really quick.
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And if they hit those goals, they’re getting extra money in their pocket for getting you the records faster.
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So that’s the key to success, having a process and that’s what we do at Records on Time.9rvVO8G5PuE